Supply chain for the Mining Sector | Warehouse Management: Standard Operating Procedures Training






THE CHALLENGE
As an industry leader in the mining sector with a vast supply chain, the client needed to transform their Standard Operating Procedures (SOPs) for warehouse management into a comprehensive, self-paced eLearning programme.
The challenge was converting these SOPs into an engaging, interactive format that employees could easily access for both structured learning and on-the-job support.
The complexity lay in delivering content that was engaging, interactive, and multilingual, all while staying within budgetary and regulatory constraints.
STRATEGIC APPROACH
We designed a practical, flexible solution to deliver high-quality eLearning content across multiple platforms.
Our approach included:
- Purpose Video: A clear introduction to set the context and purpose of the training.
- Interactive SOP Modules: Detailed PowerPoint shows for each SOP, structured to reinforce learning.
- Warehouse Standards: Straightforward guidelines and explanations.
- Equipment Catalogue: A user-friendly resource with comprehensive listings and descriptions.
- Capacity, Layout, and Configuration: Detailed visual layouts to support optimal warehouse management.
- Housekeeping Practices: Essential steps for maintaining safety and order.
- Management Routines: Best practice guidelines for effective daily operations.
To boost engagement and retention, each section featured interactive elements, such as assessments and SOP posters for quick reference. We also created translations of SOP documents to ensure accessibility for a diverse workforce.
For seamless deployment, the content was developed in SCORM format for use with Learning Management Systems (LMS) and in HTML for intranet access or other platforms.
IMPACTFUL DELIVERY
This tailored eLearning solution delivered tangible improvements to the client’s training capabilities, including:
- Flexible Deployment: Content could be accessed across multiple platforms to meet different learning environments.
- Engaging Learning Experience: Interactive presentations, purpose videos, and assessments promoted active participation and knowledge retention.
- Multilingual Access: Translated documents ensured accessibility for the entire workforce.
Feedback from our client confirmed the training programme’s effectiveness and highlighted our ability to adapt to shifting needs without compromising quality. This project reflects our expertise in developing tailored eLearning solutions that deliver measurable impact and support operational excellence.
