FOOD PRODUCTION INDUSTRY | INTERNAL CONTROLS LEARNING






THE CHALLENGE
In the dynamic world of food production, our client is committed to upholding exceptional standards in safety, quality, and governance. They aimed not just to keep up, but to lead in cultivating a high-performance culture.
Firmly rooted in their mission to foster meaningful growth, they consistently prioritised employee welfare, superior product standards, and strong corporate governance.
Yet, in the realm of manufacturing, gaps in internal controls could lead to substantial risks including safety incidents and governance lapses. These vulnerabilities could be so much more than operational hitches; they could threaten the client’s leadership in the market and the trust vested in them by their stakeholders.
Recognising the imperative for all team members to fully grasp and embody these high standards, the client sought comprehensive training on their internal control framework to maintain their market edge and secure a prosperous future.
STRATEGIC APPROACH
In addressing the client’s multifaceted challenge, we implemented a learning strategy designed to elevate internal controls across the following functions:
- Safety Enhancement through detailed risk assessments to identify potential safety hazards and implement strict protocols along with regular audits to ensure compliance.
- Quality Improvement by optimising manufacturing processes and strengthening internal controls.
- Governance and Compliance through transparency, accountability, and improved stakeholder engagement.
Our L&D consulting team worked in tandem with legal, SHERQ, learning, and risk management stakeholders to weave robust governance frameworks and ethical practices into our training modules. Our educational tools not only ingrained a culture of high performance across the organisation but also reinforced a ‘safety-first’ mindset, empowering employees to proactively recognise and mitigate risks.
Throughout our strategic execution, we demonstrated deep expertise and a keen understanding of the client’s unique needs and environment.
IMPACTFUL DELIVERY
The custom solutions we provided went above and beyond, sparking significant behavioural shifts that echoed the company’s aspirations for growth and development. The training modules covered essential areas:
- Defining expected behaviours and aligning them with the organisation’s ‘safety-first’ culture.
- Educating about risks at various levels of the organisation and establishing robust mechanisms for their reporting.
- Clarifying the roles and responsibilities of team members within their operational contexts.
Tailored to address the distinct needs of each audience segment, our learning and communication assets were meticulously crafted to resonate effectively with their intended recipients. More than addressing immediate challenges, our strategy laid the groundwork for the client’s sustained success through resilient and adaptable solutions.
