Food Production Industry

Internal Controls Learning

WHY

A leading food manufacturer sought to lead on safety, quality, and governance while sustaining a high-performance culture. Fast operations and dispersed teams exposed gaps in internal controls, increasing the risk of inconsistency, audit findings, and reputational harm.

 

The challenge was to embed a simple, practical control framework that everyone understood and applied daily. Success meant fewer incidents, stronger compliance and protected brand trust, enabling growth with confidence.

HOW

VSLS designed a humanistic control strategy built into daily work. With SHERQ, Legal and Risk, the team mapped key risks, decision points and accountabilities. The principles included safety first, clarity, and a single source of truth.

 

Controls became role-specific behaviours and checklists aligned to shift rhythms and audit cycles. Manager huddles and peer demos reinforced practice. Measurement loops linked incidents, findings and learning data to refine content and close gaps.

WHAT

VSLS delivered role-based learning and communications that defined behaviours

and clarified responsibilities. Modules linked control points to daily tasks, with simple

routes for reporting risk. The approach reinforced a safety-first culture.

 

Impact is clear — higher completion, faster escalation, and cleaner audit actions, with repeat findings reduced. Stakeholders report clearer accountability and quicker decisions across sites. Reusable assets and routines

now sustain performance at scale and

support compliance.

awareness video

This short awareness video uses a professional, approachable tone to expose risks and gaps in internal control. It’s designed to be simple, practical and easily understood to ensure successful daily implementation in the workplace.

Video Assets

Using a simple but dynamic animation, various videos were created emphasizing critical points that would help create a more unified and organised team. A unique style was applied across all while ensuring the organisations brand came through.

vsls metrics

The VSLS Metrics framework measures readiness, behaviour change and results.

It turns engagement data into insights that drive continuous improvement and lasting impact.

Click to learn which of our strategies this solution falls under.

Learning
Change
Communication
60%
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