Mining Industry
Team Collaboration Initiative
WHY
At a leading resources group, collaboration in the Fixed Plant & Equipment team constrained efficiency. Interdependent work needed tight coordination, yet misaligned communication slowed projects and muted perspectives.
The client aimed to make collaboration a performance driver: value strengths, use diverse viewpoints, and align behaviour with learning and curiosity. The challenge was to shift mindsets and habits so work flowed faster with fewer hand-off losses.
HOW
VSLS designed a people-focused strategy
to make collaboration habitual. Using the client’s topographical maps, layered terrain revealed interdependencies and blind spots, linking individual choices to team outcomes and sharpening attention on risk and
decision quality.
Guided by Viva Glint, VSLS set manager touchpoints and prompts that reinforced
habits in the flow of work. Live metrics
formed feedback loops that refined
messages, matched shift rhythms, and sustained momentum without adding noise.
WHAT
VSLS’ campaign made collaboration daily practice. Using Glint insights, leaders targeted friction, while manager prompts and visual stories highlighted interdependencies. Participation in team forums rose and cross-team escalations closed faster, aligning effort to shared outcomes.
Early signals are strong. Peer callouts increased, after-action notes captured richer lessons, and hand-offs ran smoother across shifts. Formal impact will be confirmed in the next Glint cycle, tracking collaboration behaviours and delivery metrics.
awareness video
The video brings a structured walkthrough that mirrors the real-world sequence on site. It simplifies and gives viewers a fast, accurate understanding of how the process works end-to-end.
Assets
The assets were developed to provided a clear and accurate process to align employees and ensure proper communication, coordination and collaboration was conveyed.
vsls metrics
The VSLS Metrics framework measures readiness, behaviour change and results.
It turns engagement data into insights that drive continuous improvement and lasting impact.
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